
cosmetic cashier at dischem Dis-Chem Pharmacies requires a Cosmetic Cashier for their Somerset Mall store. To guide client provider at factor of sale, whilst making sure a world type purchasing experience. Record patron transactions on the Dis-Chem working machine and make certain positive merchandising of Dis-Chem beauty and splendor merchandise via superb and regular patron service.
Minimum Requirements:
Essential:
Grade 12 / Matric
A minimal of 6 months’ ride cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic purchaser service
Willing and in a position to work retail hours
Job Description:
Customers at the beauty until factor are your first precedence to make certain environment friendly transactions takes place
If there are no clients to attend to at the beauty until factors you want to aid with merchandising of beauty products
Escalate serious and unresolved purchaser complaints to manager
Serve clients and put in force a excessive preferred of client care and service
Establish a expert relationship with customers
cosmetic cashier at dischem
Ensure non-public and colleague’s hygiene and presentation
Carry out and manipulate the Dis-Chem five celebrity conversation principles
Refer beauty income queries to the Cosmetic Consultant
Be accountable for correct money flow
Ensure that all line voids and rate modifications are authorised and signed through a supervisor
Exchange merchandise for clients and take delivery of return items through clients when licensed to do so
Transact all purchases – obtain and approaches all repayments such as cash, cards, vouchers, coupons and different repayments excepted by means of Dis-Chem
Answer questions concerning the save splendor merchandise when asked
Process all loyalty playing cards such as these of our accelerator companions (Discovery fitness Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
When there are no clients to attend to at the beauty until point, aid with merchandising
duties:
Ensure that a excessive general of cleanliness, merchandising and shows are maintained in each the window location and at some point of the store
Ensure that shows are existing in an pleasing manner
Ensure that all items are effectively priced and labeled
Adhere to inventory graph principles
Ensure that merchandising shows in cosmetics place are confronted up and stocked
Ensure that the proper shelf rate takers are displayed
Ensure money is positioned in the drop secure in accordance to Dis-Chem widespread working procedures
Be alert and affirm all repayments in accordance to Dis-Chem verification procedure
Adhere to Dis-Chem safety insurance policies and procedures
Ensure the use of your code and password is confined to solely you, is protected and is modified regularly
Ensure all out going stock/ gadgets are scanned and paid for
cosmetic cashier at dischem
Ensure that all cash is strictly saved safely and securely inner the till
Handle each day takings confidentially and solely talk about it with management
Be alert, understand and file suspicious behaviour to management
Keep all your each day takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) interior the until drawer till you area them in the drop safe
Housekeeping need to be in accordance to Dis-Chem standards. Make positive that your work station is continually easy and tidy
Adhere to Dis-Chem Policies and Standard Operating Procedures
Adhere to Health and Safety regulations and regulations
Adhere to Dis-Chem Uniform and non-public look policy
Competencies:
Promotions, non-public selling, income targets, purchaser liaison, product knowledge.
In-depth expertise of working money registers, and retaining money drawers
Knowledge of processing sales, refunds and payments
Strong command of English (written and oral)
Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse fundamental reports
Trustworthy and honest
Time administration
Special stipulations of employment:
Willing and capable to work retail hours
Reliable transport and/or live in shut proximity to the store
South African citizen
Clear deposit and crook records
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
Cosmetic Cashier Duties
Did you know the beauty industry is worth billions? Cosmetic cashiers are key. They are often the last point of contact a customer has. They make sure shoppers leave happy. This article will show you what a cosmetic cashier does.
Essential Transaction Handling Skills
Cashiers do more than just ring people up. They must handle money and make sales. These skills are vital to their job.
Operating Point-of-Sale (POS) Systems
POS systems are like computers for stores. They let cashiers scan items. They can also enter prices and apply discounts. Some POS systems are touch screen. Others have keyboards. Training is usually provided by the employer. Knowing how to use these systems is a must. It helps make things quick and easy.
Processing Payments: Cash, Credit, and Mobile
Handling different payment types is key. Cashiers must count money. They also process credit cards. Mobile payments, like Apple Pay, are common too. Security matters. Cashiers must watch for fake bills. They must also protect customer info. They do this by following the store’s safety rules.
Managing Returns and Exchanges
Sometimes, customers return items. Cashiers need to know how to handle it. They follow store rules. They might give money back. They might also offer store credit. Being friendly is important. Customers should leave feeling good. Even when they return something.
Providing Exceptional Customer Service
Customer service is a big deal. Cosmetic cashiers represent the company. Their interactions make or break the shopping experience.
Greeting and Assisting Customers
A warm hello goes a long way. Cashiers should greet everyone with a smile. They can help find products. They can also answer questions about items or deals. Being helpful builds trust. It also encourages repeat business.
Handling Customer Complaints and Inquiries
Not every customer is happy. Cashiers must handle complaints. They listen and try to fix the issue. If it is a big problem, they ask for help. They want to find a solution to calm them down.
Building Customer Loyalty
Happy customers come back. Cashiers can build loyalty. They can offer recommendations. They can talk about the loyalty program. Good service turns shoppers into fans. These fans tell their friends about the store.
Maintaining Product Knowledge and Store Presentation
Knowing the products and keeping things tidy matters. It makes the store look good. Customers are more likely to buy something.
Staying Updated on Cosmetic Products and Promotions
New products pop up all the time. Promotions change often too. Cashiers must stay in the loop. Training sessions help a lot. Product manuals are useful. Store memos keep everyone informed.
Ensuring Cleanliness and Organization at the Checkout Area
A clean checkout area is key. Cashiers restock bags and receipts. They wipe down counters. They get rid of clutter. A neat space makes a good impression.
Adhering to Store Policies and Procedures
Store rules are there for a reason. Cashiers must follow them. This keeps everyone safe and honest.
Following Loss Prevention Protocols
Shoplifting happens. Cashiers watch for it. They check IDs for credit card use. If something seems fishy, they report it. These steps stop theft. They also protect the store’s money.
Understanding and Enforcing Age Restrictions
Some items have age limits. Certain skincare can only be sold to adults. Cashiers check IDs. They say “no” if someone is too young. This follows the law. It also protects young people.
Complying with Health and Safety Regulations
Health and safety are important. Cashiers follow rules. They know how to handle spills. They keep things clean. If there’s an accident, they know what to do.
Mastering Upselling and Cross-Selling Techniques
Selling more is always good. Cashiers can learn to boost sales. It helps meet sales goals.
Identifying Opportunities for Upselling
Upselling means selling better versions of items. If someone buys a lipstick, offer a premium brand. Knowing the products helps. It also boosts sales.
Recommending Complementary Products (Cross-Selling)
Cross-selling means suggesting related products. Selling foundation? Offer a makeup brush set. Customers often appreciate the suggestion. It also increases the total sale.
Conclusion
Cosmetic cashiers do a lot. They handle money. They help customers. They know products. They follow rules. They are vital to keeping the store running. They play a big part in keeping customers happy. A career as a cosmetic cashier can be a great starting point. Why not give it a try?
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